
Privacy Policy
(Last Updated: [18/08/2025])
Bespoke Discovery (hereinafter, the “Website”) operates in Japan but serves users from around the world. We consider the protection of our users’ privacy a top priority. Accordingly, we handle personal information in accordance with applicable Japanese laws and regulations, as well as relevant guidelines.
1. Collection and Use of Personal Information
Content Delivery and Information Distribution
The Website functions as an owned media platform featuring Japanese culture, tourism, and other related information. We collect personal information such as names and email addresses through newsletter registrations and contact forms. This information is used to distribute news articles, event information, and promotional offers.
Database Building and House List Management
With possible plans for multi-country expansion and integration with other business ventures, the Website compiles user information in a database for service improvement, new business development, and user analysis.
Introduction and Coordination of Experience-Based Products
We introduce and coordinate various products and services offered in Japan, such as visits to sumo stables or ikebana (flower arrangement) lessons. We use personal information relevant to users’ interests or requests to guide and support any reservations or inquiries.
Responding to Inquiries
When users contact us with inquiries, we collect and use necessary information to provide appropriate support and responses.
2. Management of Personal Information
We comply with Japanese laws and regulations relating to personal data protection (including the Act on the Protection of Personal Information). We also implement reasonable security measures to safeguard against unauthorized access, data breaches, or other risks. With respect to users residing outside of Japan, we endeavor to protect personal information in accordance with Japanese standards and may store or process data overseas as necessary, taking appropriate measures to ensure privacy protection.
3. Provision of Personal Information to Third Parties
We do not disclose users’ personal information to third parties without prior consent from the user, except in the following cases:
・When required by law.
・When we have obtained the user’s consent.
When sharing information with trusted service providers (e.g., email delivery services, payment processors, reservation management systems) to the extent necessary for providing our services. In such cases, we enter into appropriate agreements with our service providers to ensure adequate protection of personal information.
・When required by law.
・When we have obtained the user’s consent.
When sharing information with trusted service providers (e.g., email delivery services, payment processors, reservation management systems) to the extent necessary for providing our services. In such cases, we enter into appropriate agreements with our service providers to ensure adequate protection of personal information.
4. Transfer of Data Overseas
The Website may use servers or data centers located outside Japan to operate and manage data. In cases where data is transferred internationally, we comply with applicable regulations and take necessary measures to safeguard the privacy of our users.
5. Use of Cookies and Similar Technologies
The Website uses cookies to enhance user convenience and analyze site traffic. Users may disable cookies via their browser settings. However, some features of the Website may not be available if cookies are disabled.
6. Analytics Tools
We may use third-party analytics tools such as Google Analytics to monitor and analyze user access. These tools collect data via cookies. However, the data is processed in an anonymized form and does not identify individual users.
7. Disclosure, Correction, and Deletion of Personal Information
If a user requests disclosure, correction, suspension of use, or deletion of their personal data, and can verify their identity, we will respond within a reasonable timeframe and scope, in accordance with relevant laws and regulations.
8. Policy Modifications
We may modify this Privacy Policy without prior notice to users, especially in response to changes in our business operations (including expansion to multiple countries or integration with other services) or amendments to applicable laws. Any changes will take effect upon posting the updated Policy on the Website.
9. Contact Information
For questions or concerns regarding this Privacy Policy, or for inquiries about how we handle personal data, please contact us via our online inquiry form or at the contact details provided below.